Dell Walk-In Drive For Technical Support Associate | Hyderabad | 1-3 Years Experience | 26th Apr – 27th Apr 2018

About Company : Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry’s most comprehensive and innovative portfolio from the edge to the core to the cloud.

Job Title : Technical Support Associate

Location : Hyderabad

Job Description :

  • Responsible for providing diagnostic technical support related to installation, operation, configuration, performance, and usage of assigned products.
  • Diagnosis & resolving of the hardware problems and troubleshooting.
  • Verifies warranty entitlement and determines appropriate action.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Provides basic remote deployment, maintenance and consulting services
  • Should be open to work in rotational / night shifts in a 24 by 7 environment.
  • Should have excellent communication skills

Qualification : Any Graduate

Work Experience : 1 – 3 Year

Walk-In Date : 26th Apr – 27th Apr 2018

Time : 11:00 AM

Venue : Dell International Services India Pvt Ltd
Plot # 42, Hitech City Layout
Madhapur, Hyderabad – 500081

Apply : Walk-In

Contact Person : Akhila