opening in Wipro
Requirement Network Data Admin
Job Code 1922489
Experience 4 to 9 Years
Provide specialized hardware / software / network problem diagnosis / resolution for customer’s Network.
Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others
Investigate and help resolve issues on customer’s network and IT estates using agreed troubleshooting methodologies
Manage support cases to enable fast resolution that exceeds our customers’ expectations
Using the central document repository, to ensure knowledge sharing across the team and enable best practice
Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.
Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
Ability to learn new information quickly and the willingness to do so at all times.
Ability to lead design/configuration/deployment of network projects
Should have very sound knowledge on Networking technologies
Routing and switching technologies and corresponding protocols (e.g. Cisco)
IP services like ACL, High availability
Knowledge on Silver peak
NAT , VPN setups , Encryption methods and technologies , MPLS Configuration
HTTP/HTTPS, reverse proxy, SSL offload configurations
Experience in troubleshooting and fixing common misconfigurations as well as doing Root Cause Analysis for any of the above technologies
Ability to communicate (verbally and in written communication) effectively with FAB and internal team, IT leadership and support teams during conference calls.
Required to work on 24/7 rotating shifts
Ability to implement changes as required based on the nature of issue.
Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
Work Location PAN INDIA
Send the cv to firstname.lastname@example.org