Vishwaroop IT park, Mumbai, Inde – India
About the role
· Provide support to L3 for RFO/ RCA (Root cause analysis) and Preventive maintenance, Participate in assess Risk and Impact.
· Take initiatives in learning, certifications & evaluating new Networking Technology & Tools
Driving Technical Knowledge Transfers & awareness session on best practices within team by proper training session. Mentor & Hand hold L1, JE Teams.
Key Spoc
· Critical & Major Incident management
· Change & Operation Project Management
· Patch & Release Management
· Capacity Management
· Knowledge management (KEDB)
· Documentation, MIS and Reporting
· Getting resolution from Third parties, Vendors and suppliers for fault
· Effective handling of Technical Escalations
About you
Rich Hands-on experience of implementing of respective Routing & Switching solutions OEM such as Cisco, Fortigate, F5
Implementation and operational experience with enterprise class routers, switches.
Experience on Cisco switches, Routers & wireless series. Also good hands-on on Load Balancers, Firewalls.
Experience in network security technologies like ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE etc.
Experience in datacenter networking like BGP-Lite, VLAN, VxLAN, FCoE, TRILL, OTV, IS-IS etc.
Experience of working with Visualization technologies ( VMware, Hyper-v etc.) and virtual network
Experience of datacenter consolidation, transformation and migration projects
Additional information
Maintain equipment based on SOP’s and ensure immediate escalation to competent authority in order to ensure uptimes.
- Technical Operational Role: Maintain Standard ( OEMs – Cisco, Fortigate, Zscalaer experience would be added advantage ) based on SOP’s and ensure immediate escalation to competent authority in order to ensure uptimes.
Technical Consultancy Role : Ability to handle Technical Architect / Solution Consultant role for Global large scale projects on the above said OEM Network & Security products and technology
Department
International Zone
Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
Contract
Regular
